INFLUENCE GOOD CUSTOMER SERVICE
Businesses lost $4.7 trillion of revenue in 2022, due to poor customer service, as customers are leaving after 1 bad experience. Most customer service is delivered by diverse frontliners, who according to a Bankrate survey where 56% can’t cover a $1,000 emergency expense. This financial stress is the leading cause of poor customer service. Improve corporate customer service by motivating your front-liners to create a vision board to discover their Employee Value Proposition – WIIFM (What’s In It For Me) philosophy. When employees are passionately focused on their life goals, they will, joyously, achieve your corporate revenue goals.